Privacy Policy
Last updated: 15 September 2026
1. About this policy
This policy explains how Indigo Data Services Pvt Ltd handles information provided through this website, including contact enquiries and registration requests for MedicoERP, iBackup, iWorkforce and MikroTik FW Manager. It covers this website. Separate product, service or contractual privacy terms may apply when you start using an application or a hosted service.
2. Information we collect
When you submit a product registration request, we collect your name, company name, email address, phone number, selected product, number of users, computers or employees, and any requirements you choose to include. We also record the request reference, submission time, contact consent and request status.
When you use the contact form, we collect your name, email address, subject, message and the time of your request. Please do not include passwords, financial account details, patient records or other sensitive information in these forms.
The website’s hosting and security services may process technical information such as IP addresses, browser information, request times and error logs to deliver and protect the site. Software registrations currently do not collect payment-card details or create a software account.
3. How we use information
- Respond to enquiries and understand your business requirements.
- Process registration requests and communicate about product setup.
- Maintain a record of requests, preferences and consent.
- Operate, troubleshoot and protect the website and prevent misuse.
- Handle privacy requests and meet applicable legal obligations.
Submitting a request permits contact about that request. It does not automatically subscribe you to unrelated marketing.
6. Retention & security
Request information is retained for the period reasonably needed to respond, arrange the requested service and maintain relevant business records, subject to applicable legal retention requirements. You may ask us to delete information that is no longer needed.
Access restrictions and the hosting platform’s security features help protect submissions. No internet service can guarantee absolute security. Contact us promptly if you believe information submitted here has been misused.
7. Your choices & requests
You may request information about your submitted data, correction of inaccurate details, deletion where applicable, or withdrawal of consent for further contact by emailing [email protected]. Include the product name or enquiry subject and your request reference if available. Do not send identity documents unless specifically requested through an appropriate channel.
We may ask for reasonable verification before acting on a request. Withdrawal does not affect processing already undertaken; it may prevent us from completing the requested setup. Rights and any limits are subject to applicable law. You can also use these contact details to raise a privacy concern or grievance and seek information about available remedies.
8. Children’s information
This website’s enquiry and business-registration forms are intended for adults acting for themselves or their organisations. Please contact us if you believe a child has submitted personal information so that we can review and address it.
9. Changes & contact
We may update this policy as the website and its services change. The date above identifies the latest version. Information about any future payment collection or automated account setup will be provided when those functions become available.
Indigo Data Services Pvt Ltd
#440, 7th Main, 7th Cross, Chetana Hotel Road, PJ Extension, Davanagere – 577002, Karnataka.
Email: [email protected]